Came into contact with a covid positive person, worried about a few things

[Kanishk_Goyal]

A close friend who I had been in regular contact tested positive for covid today. As per CFAI guidelines (and more importantly for the health of the people around me) I am not allowed to report to my test center on 23rd July.

I am about to write a mail to the CFAI regarding my situation but since they are taking so long to respond to queries of other people, I am worried about a few things?

I would be deferred to a different exam window, right (sorry if this a very obvious question)?
What documents, if any, do I need to submit?
If CFA doesn’t respond to my query by 23rd what should I do then?

P.S. Both I and my friend are doing okayish. While he has some mild symptoms I am asymptomatic as of now.

[not_a_CFA]

If you haven’t already, it may be a good idea to contact Prometric as well.
https://www.prometric.com/contact-us

ps. hope for you and your friend’s speedy recovery from covid

[Kanishk_Goyal]

Thanks for your input. Do you have any idea of the deferment process?

[not_a_CFA]

Taken from Prometric FAQ

Can I cancel and/or reschedule my exam appointment via the Prometric Web site?

Yes. Many exam appointments can be cancelled and/or rescheduled through the Prometric website. Click the “Find my Exam” button under the “Test Taker” tab on our website homepage, and search for the name of your exam. Once on the exam page, click the “reschedule/cancel” action link on the left-hand side, and simply follow the on-screen instructions to complete the process.
You will need to provide the confirmation number you received when you scheduled your exam initially. You can find your confirmation number on the email that was sent to you when you scheduled your exam. If you do not have your confirmation number, please contact our customer service center to find the correct contact details for your location.

If I cancel my exam, am I eligible for a refund?

Possibly. Whether or not you receive a refund for your cancelled exam depends on the exam you were scheduled to take, how far in advance you cancel your exam and the rules and procedures surrounding exam cancellation set forth by the organization whose exam it is. Each organization has its own rules surrounding how cancellations and refunds are handled, so please refer to the sponsoring organization for information specific to your exam.

link to Prometric FAQ
https://www.prometric.com/test-takers/frequently-asked-questions

link to Prometric/CFA page
https://www.prometric.com/test-takers/search/cfa

For the CFA exam, you need to pay 25 usd to reschedule your exam. The online tool provided may let you reschedule to a different testing window, though I haven’t tried. Because covid is the reason you can’t take the test on the scheduled date, you might be able to convince the CFA/Prometric to waive the 25 fee.

If you need to cancel and take the test on a later date, you’ll need to contact CFA and ask them for a refund (the refund policy is entirely up to CFA)